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Welcome to IQOS Care

First steps with IQOS 2.4 PLUS
Using IQOS is easy. Learn how to use, clean, and charge your IQOS 2.4 PLUS, and find quick tips.
Still have questions about IQOS?
We are here to help you across multiple channels
IQOS Live Chat
We will respond immediately Available every day from 10AM-7PM.IQOS on Twitter
We will respond immediatelyAvailable every day from 10AM-7PM.
IQOS Email Support
We will respond within 8hrsService available every day from 10AM-7PM.