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FAQ

RECYCLING

IQOS is an electronic device, therefore you should dispose it in a proper collection point for electronic devices.

Additionally, old and used electronic devices can be handed over in your municipality or in several point of sales.
For more information you can go to

www.rijksoverheid.nl

Once we receive the returned IQOS we will inspect and process the device according to our internal return guidelines.

All devices are then disposed in a recycling container managed by the recycling company WeCycle.
If you want to know more how this company operates, please click below:

www.wecycle.nl

You can safely put your HEETS in the trash. Please do not litter.
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This website contains information about our smoke-free products and we need your age to make sure that you are an adult in the Netherlands who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.