
Rapid replacement
A quick replacement of your IQOS to ensure that you can always use your IQOS device.
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Every IQOS experience is unique. So we developed IQOS CARE PLUS, a service package for you to enjoy tailored support, coverage, and other additional benefits.
Would you like help with your IQOS while travelling? Call our dedicated helpline for advice and assistance.
IQOS CARE PLUS provides you with the comfort that even if you accidentally damage your IQOS you will get a replacement.
A quick replacement of your IQOS to ensure that you can always use your IQOS device.
Help is not far away. Visit our support section to learn how to use, charge, and clean your IQOS, and find useful tips. We also have troubleshooting advice for common issues.
We are here to help you across multiple channels